HELP LIBRARY
Points Protection allows you to cancel or change your vacation right up until the day of check-in, no questions asked.
If you cancel your vacation, you’ll be able to use your refunded Club Wyndham Points to book an alternate vacation. Without Points Protection, the standard cancelation policy would apply. Unless you cancel at least 120 days prior to check-in, you would only be refunded a portion of your Club Wyndham Points, depending upon how close to check-in you cancel.
To learn more about Points Protection, contact a travel guide Monday-Friday 8am-8pm (ET), Saturday-Sunday 8am-6pm (ET) at 1.800.572.0931.
Note: Exchange fees are not covered by Points Protection. Points Protection is not insurance.
Points Protection was designed to provide you with flexibility and peace of mind when booking your RCI exchange vacation. In simple terms, if you need to cancel your exchange vacation for ANY reason, Points Protection ensures that you will be refunded 100% of the Club Wyndham Points you used for the exchange.
Points Protection applies to cancellations made for any reason to RCI Points or Weeks resort vacations. With Points Protection, you can cancel or change your vacation until the day of check-in. You’ll never have to give a reason, it really is a case of no questions asked. If you cancel your vacation, you’ll be able to use your refunded Club Wyndham Points to book an alternate RCI exchange vacation.
We recommend that you purchase Points Protection at the time you make your exchange, but you can purchase Points Protection until the day of check-in.
The price of Points Protection is determined by your length of stay and the timing of your Points Protection purchase. Please see below for pricing information:
Purchased 30 days or less from the date of vacation confirmation AND 15 days or more before check-in date:
| USD | CAD | |
| 1-2 nights | $69.00 | $100.00 |
| 3-4 nights | $79.00 | $115.00 |
| 5+ nights | $89.00 | $129.00 |
Purchased 31 days or more from the date of vacation confirmation OR 14 days or less from check-in date
| USD | CAD | |
| 1-2 nights | $109.00 | $158.00 |
| 3-4 nights | $119.00 | $173.00 |
| 5+ nights | $129.00 | $187.00 |
RCI does not sell insurance of any kind; Points Protection is not insurance.
To add Points Protection to your exchange vacation, simply select Points Protection during checkout. If you would like to add Points Protection to a confirmed vacation, you can purchase until the day of check-in. To add Points Protection to a confirmed vacation, follow these steps:
Step 1: From the RCI homepage, click Trips in the top navigation.
Step 2: Click the Upcoming Trips tab.
Step 3: Select the confirmed vacation you’d like to add Points Protection to.
Step 4: Click Add Points Protection and follow the prompts.
Points Protection may be cancelled for a refund by contacting a travel guide at 1.800.572.0931 before the close of the next Business Day after the date of purchase. Points Protection cannot be cancelled online.