If you have a confirmed RCI vacation that has to be changed or canceled, you will forfeit your exchange fee and possibly a portion of the WorldMark Credits you used. You have the option to protect your exchange vacation by adding Vacation Protection*. This protection will allow you to have 100% of your Points returned to your RCI account for future use.
Note: Points Protection is not insurance.
Yes, phone, e-mail and chat are all available. Contact Us
Planning in advance is one of the best ways to get the vacation you want because RCI receives inventory from members anywhere from two years to two weeks in advance of the travel dates. So your dream vacation could be added any day. The earlier you start to plan, the more vacation options you'll have to choose from and the more likely you are to find exactly what you’re seeking.
You should begin your search as early as possible. The earlier you search, the more exchange options you’re likely to find. RCI has a variety of search options to fit the needs of various types of vacation searchers.
- Advanced Search: Allows you to select all of your desired criteria at one time and begin searching.
- Favorites Search: If you generally search for the same type of vacation or resort each time, you can save your desired search criteria as a Favorite Search.
- Ongoing Search: If you can’t find what you’re looking for in your initial search, RCI will continue to search for you, notifying you when a match is found.
- Interactive Map: When you know the destination you have in mind and just need to find the perfect resort, the interactive map is a great tool to use.
- Recommendations: Based on your search history and past travel, RCI will put together resorts matching your interests.
We understand a lot can change in a year or two. That’s why we offer Points Protection*. You may purchase Points Protection for your exchange vacation and have the freedom to change or cancel at any time with no questions asked. If you cancel your exchange vacation, the full allotment of WorldMark used will be returned to you for use toward another vacation. Please note, exchange fees are not covered by Points Protection.
*Points Protection is not insurance.
Since RCI receives inventory from members anywhere from two years to two weeks in advance of the travel dates, your dream vacation could be added any day. Starting an Ongoing Search puts yourself on a waitlist for that dream vacation. Learn more about Ongoing Search.
Extra VacationsSM getaways give you access to RCI’s exchange resort inventory without using your WorldMark Credits. You can purchase a week (seven nights) at the available destination of your choice, and choose from thousands of options at everyday low prices. You can book Extra VacationsSM getaways regardless of whether you have WorldMark Credits remaining in your account.
Even better, if you’ve used all your WorldMark Credits in a use year, you can still book as many Extra VacationsSM getaways as you would like.
Last Call℠ vacations are perfect if you are looking for a great deal on a last minute vacation but with the same resort-style accommodations. Last Call℠ vacations are similar to Extra Vacations℠ getaways but at clearance prices. Last Call℠ vacations are typically available less than six weeks before check-in. You’ll receive the same resort-style accommodations that are purchased for cash regardless of whether you have WorldMark Credits remaining in your account.
Even better, if you’ve used all your Credits in a use year, you can still book as many Last Call℠ vacations as you would like. New destinations are added daily so check often.
Option 1:Exchange your points for a vacation. Through RCI you have access to over 4,200 affiliated resorts globally. You may also book over 600,000 hotels worldwide when you combine your Credits with cash.
Option 2: Gift your Credits to family and friends through the Gift of Vacation program. Through this program, family and friends can book their own vacation. Visit rcigiftofvacation.com for details.
Option 3: Send family and friends on a vacation in your place when you buy an RCI guest certificate.
Option 4: Extend your Credits. The Credits you have deposited into your RCI account are available for use through December of the second year. If you haven’t used them by the end of the second year, you may purchase a deposit extension for a small fee to extend them to a third year of use.
Step 1: On the homepage menu, click on the account icon in the top right corner.
Step 2: Click on “Extend Credits” from the bottom of the Account Overview page.
Step 3: Follow the prompts.
My Offers are exchange or rental offers available to you at a given time. From the RCI homepage, scroll down and you will see all offers available to you. Some offers can be booked online and some require you to call up an RCI Travel Guide to book. It’s a good idea to check this section frequently as offers are updated regularly.
Personalized offers are exchange or rental offers available to select members at a given time. When offers are available to you, you’ll see them in your My Offers section—located toward the bottom of your RCI homepage after signing in through your WorldMark account.
Personalized account alerts are essential membership-specific messages to alert you of an action that needs to be taken, to help you stay up-to-date on your most important account information. The first message is typically the most important alert. To check your alerts, click the Notifications icon on the top right menu of your RCI homepage.
Yes, your RCI membership offers you access to high-quality all-inclusive resorts in a host of inviting destinations. They include destinations such as Cancún, Los Cabos and other locations throughout Mexico and the Caribbean.
You will pay the RCI exchange fee, the applicable amount of points, and of course the all-inclusive fee paid to the resort.
All-inclusive packages vary by resort, as each resort offers its own unique services and amenities. However, many all-inclusive resort packages offer the following:
- All meals and snacks: Generous buffets, full-service restaurants, à la carte dining, snack bars and more.
- Unlimited beverages: Many even include alcohol.
- Resort activities: Pools, beaches, snorkeling, windsurfing boards, etc.
- Hotel transfers: Included transportation can vary so check with RCI or the resort for details.
- Children’s activities: Many resorts offer kids’ clubs and/or children’s planned activities.
To find all-inclusive resorts, simply use the all-inclusive filter when searching on the RCI website and look for the all-inclusive icon.
Step 1: Click in the search bar from the RCI homepage and select See all RCI resorts.
Step 2: Under the Vacation tab, click All-Inclusive Available.
Step 3: Click Show Resorts to see the list of resorts.
As an RCI® Subscribing Member you have access to a variety of cruise vacations on over 30 leading cruise lines. With RCI® Cruise you get member-only rates backed by the 110% Best Price Guarantee. Plus, receive up to $1,500 to spend on board when you book a qualifying sailing. Book your cruise with cash or apply your Credits with Cruise Exchange.
Learn more about RCI® Cruise options.
Cruise Exchange is when you apply 5,000 Credits to save on staterooms for select cruises. If you have enough Credits, you may book as many Cruise Exchanges as you like.
Yes, cruises are available for purchase by RCI® subscribing members without using Credits. You may purchase as many as you like, regardless if you have Credits in your account.
Guest certificates cannot be purchased for cruise vacations. The RCI® subscribing member must be present; however, you are able to purchase as many rooms as you like for family and friends.
An RCI guest certificate allows a friend or family member to check in to a vacation at an RCI affiliated resort booked through your RCI account. They can be purchased with cash and applied to an RCI exchange vacation, an Extra Vacations℠ getaway or a Last Call℠ vacation.
Purchase online, via chat, or over the phone. You may add a guest certificate to an existing reservation at any time prior to travel.
To purchase at the time of booking:
Step 1: On the booking page, select “Guest” under “Who’s checking in?”
Step 2: Enter the guest information and follow the prompts.
To purchase for an existing reservation:
Step 1: From the RCI homepage, click Trips in the top navigation.
Step 2: Click the Upcoming Trips tab.
Step 3: Select the confirmed vacation you’d like to add the certificate to.
Step 4: Click Add a Guest Certificate and follow the prompts.
As the RCI member, you must call to initiate the booking on behalf of your guest. Once the guest search has been initiated, your guest can call a travel guide directly to book their vacation.
A RCI guest certificate may be purchased online or through the contact center and is paid by credit or debit card. Please note, regular transaction fees are still required.
RCI’s Gift of Vacation program lets you use your WorldMark Credits to gift a full week vacation to family or friends, at no cost to you. For details about the Gift of Vacation program or to gift a vacation, please visit rcigiftofvacation.com.
RCI has created three RCI® Award Designations to recognize our affiliated resorts that have demonstrated an ongoing commitment to quality and guest satisfaction, and which have met or exceeded the highest standards. You’ll see these designations next to the resort name when searching for vacations on the RCI website or when flipping through the directory. You can even filter your exchange vacation search results on the RCI website by award level.
Gold Crown Resort® Award: Select RCI® affiliated resorts are recognized as RCI Gold Crown Resort properties—the highest of the three RCI Award Designations. The RCI Gold Crown Resort award designates resorts that have met or exceeded specific standards in hospitality, housekeeping, unit maintenance, the check-in/check-out experience, plus an evaluation of resort facilities, amenities, and services.
RCI Silver Crown Resort® Award: Resorts that have achieved excellence in providing outstanding vacation experiences for RCI® members receive the RCI Silver Crown Resort award. This award designates resorts that have met or exceeded specific standards in hospitality, housekeeping, unit and resort maintenance, and check-in/check-out experience.
RCI Hospitality Award: The RCI Hospitality Award is presented for consistently high ratings in hospitality and the check-in/check-out experience.
We love hearing about your experiences at RCI affiliated resorts you’ve visited. Here’s how to submit a review:
Step 1: Locate the resort you’d like to write a review.
Step 2: Scroll to the bottom and click Write a Review.
Step 3:Follow the prompts to complete your review.
Members are asked to provide feedback and rate their resort experience on return from their vacation via RCI’s comment card program. RCI uses comment cards to determine award levels for the Resort Recognition Program, Trading Power and to assist resorts in assessing the need for quality improvements.
To view pet-friendly resorts, please follow the steps below. Since resorts can change frequently, it’s best to call the resort directly to confirm.
Step 1: Click in the search bar and select "See all RCI resorts"
Step 2: Click on the"More" button in the top search filters.
Step 3: Select "Pets Allowed" to view resorts that are pet friendly.