If you have a confirmed RCI vacation that has to be changed or canceled, after the RCI grace period you will forfeit your exchange fee and possibly a portion of the Points you used. As an RCI member, you have the option to protect your exchange vacation by adding Points Protection. This protection will allow you to have 100% of your Points returned to your RCI account for future use.
Yes, you may contact a travel guide. Contact Us
An exchange vacation is when you use your InnSeason Vacation Club Points to trade for stays at 3,600+ affiliated properties worldwide.
A hotel exchange vacation is the result of using a combination of your Points and cash to book hotel stays at one of 600,000+ hotels worldwide.
Extra VacationsSM getaways give you access to RCI’s exchange resort inventory without using your Points. You can purchase a week (seven nights) at the available destination of your choice, and choose from thousands of options at everyday low prices. You can book Extra VacationsSM getaways regardless of whether you have Points remaining in your account.
Even better, if you’ve used all your Points in a use year, you can still book as many Extra VacationsSM getaways as you would like.
Last Call℠ vacations are perfect if you are looking for a great deal on a last minute vacation but with the same resort-style accommodations. Last Call℠ vacations are similar to Extra Vacations℠ getaways but at clearance prices. Last Call℠ vacations are typically available 45 days before check-in. You’ll receive the same resort-style accommodations that are purchased for cash regardless of whether you have Points remaining in your account.
Even better, if you’ve used all your Points in a use year, you can still book as many Last Call℠ vacations as you would like. New destinations are added daily so check often.
Members have access to thousands of cruise vacations on many of the leading cruise lines. Find more about RCI® Cruise.
Find great exchange vacations for 20,000 or less Points. You may book as many as you would like as long as you have enough Points in your account.
Planning in advance is one of the best ways to get the vacation you want because RCI receives inventory from members anywhere from two years to two weeks in advance of the travel dates. So your dream vacation could be added any day. The earlier you start to plan, the more vacation options you'll have to choose from and the more likely you are to find exactly what you’re seeking.
You should begin planning your travel as early as possible. The earlier you plan, the more exchange options you’re likely to find. RCI has a variety of search options to fit the needs of various types of vacation searchers.
- Advanced Search: Allows you to select all of your desired criteria at one time and begin searching.
- Favorites Search: If you generally search for the same type of vacation or resort each time, you can save your desired search criteria as a Favorite Search.
- Ongoing Search: If you can’t find what you’re looking for in your initial search, RCI will continue to search for you, notifying you when a match is found.
- Interactive Map: When you know the destination you have in mind and just need to find the perfect resort, the interactive map is a great tool to use.
- Recommendations: Based on your search history and past travel, RCI will put together resorts matching your interests.
Contact an RCI travel guide to explore options for planning future travel.
Since RCI receives inventory from members anywhere from two years to 60 days in advance of the travel dates, your dream vacation could be added any day. Starting an Ongoing Search puts yourself on a waitlist for that dream vacation. Learn more about Ongoing Search.
My Offers are exchange or rental offers available to you at a given time. From the RCI homepage, scroll down and you will see all offers available to you. Some offers can be booked online and some require you to call an RCI Travel Guide to book. It’s a good idea to check this section frequently as offers are updated regularly.
Personalized offers are exchange or rental offers available to select members at a given time. When offers are available to you, you’ll see them in your My Offers section—located toward the bottom of your RCI homepage after signing in through your InnSeason Vacation Club account.
Personalized account alerts are essential membership-specific messages to alert you of an action that needs to be taken, to help you stay up-to-date on your most important account information. The first message is typically the most important alert. To check your alerts, click the Notifications icon on the top right menu of your RCI homepage.
Yes, your RCI membership offers you access to high-quality all-inclusive resorts in a host of inviting destinations. They include destinations such as Cancún, Los Cabos and other locations throughout Mexico and the Caribbean.
You will pay the RCI exchange fee, the applicable amount of Points and of course the all-inclusive fee paid to the resort.
All-inclusive packages vary by resort, as each resort offers its own unique services and amenities. However, many all-inclusive resort packages offer the following:
- All meals and snacks: Generous buffets, full-service restaurants, à la carte dining, snack bars and more.
- Unlimited beverages: Many even include alcohol.
- Resort activities: Pools, beaches, snorkeling, windsurfing boards, etc.
- Hotel transfers: Included transportation can vary so check with RCI or the resort for details.
- Children’s activities: Many resorts offer kids’ clubs and/or children’s planned activities.
To find all-inclusive resorts, simply use the all-inclusive filter when searching on the RCI website and look for the all-inclusive icon.
Step 1: Click in the search bar from the RCI homepage and select See all RCI resorts.
Step 2: Under the Vacation tab, click All-Inclusive Available.
Step 3: Click Show Resorts to see the list of resorts.
Option 1: Exchange your Points for a vacation. Through RCI you have access to over 3,600+ affiliated resorts globally and 600,000+ hotels worldwide.
Option 2: Send family and friends on a vacation in your place when you purchase an RCI guest certificate.
Option 3: Extend your Points. If you haven’t used your Points by the end of the second year, you may extend into a third year of use for a small fee. Platinum members will receive a fourth year free when they pay to extend into a third year of use.
Points Protection allows you to protect your Points when you cancel or change your vacation right up until the day of check-in, no questions asked.
If you cancel your vacation, you’ll be able to use your refunded Points to book an alternate vacation. Without Points Protection, the standard cancelation policy would apply. Unless you cancel at least 120 days prior to check-in, you would only be refunded a portion of your Points Protection, depending upon how close to check-in you cancel.
Note: Exchange fees are not covered by Points Protection. Points Protection is not insurance.
Points Protection was designed to provide you with flexibility and peace of mind when booking your RCI exchange vacation. In simple terms, if you need to cancel your exchange vacation for ANY reason, Points Protection ensures that you will be refunded 100% of the Points Protection you used for the exchange.
With Points Protection, you can cancel or change your RCI Points or Weeks resort vacation for any reason until the day of check-in and you’ll be refunded 100% of the Points you used for the exchange. If you cancel your vacation, you’ll be able to use your refunded Points to book an alternate RCI exchange vacation.
We recommend that you purchase at the time you make your exchange, but you can purchase until the day of check-in.
The price is determined by your length of stay and the timing of your Points Protection purchase. Please see below for pricing information:
Purchased 30 days or less from the date of vacation confirmation AND 15 days or more before check-in date:
Nights | USD | CAD |
1-2 nights | $69 | $92 |
3-4 nights | $79 | $105 |
5+ nights | $89 | $118 |
Purchased 31 days or more from the date of vacation confirmation OR 14 days or less from check-in date:
Nights | USD | CAD |
1-2 nights | $109 | $145 |
3-4 nights | $119 | $158 |
5+ nights | $129 | $172 |
RCI does not sell insurance of any kind; Points Protection is not insurance.
To add Points Protection to your exchange vacation, simply select Points Protection during checkout. If you would like to add Points Protection to a confirmed vacation, you can purchase until the day of check-in. To add Points Protection to a confirmed vacation, follow these steps:
Step 1: From the RCI homepage, click Trips in the top navigation.
Step 2: Click the Upcoming Trips tab.
Step 3: Select the confirmed vacation you’d like to add Points Protection to.
Step 4: Click Add Points Protection and follow the prompts.
Points Protection may be cancelled for a refund by contacting a travel guide before the close of the next business day after the date of purchase. Points Protection cannot be cancelled online.
RCI® Cruise provides you with access to the lowest cruise prices available. Members get up to 25% off public rates on 20,000+ sailings across top cruise lines and member-only offers.
Booking with RCI® Cruise gives you everything the cruise lines offer—plus exclusive member benefits, including:
Up to 25% off public rates on over 20,000 sailings
Best Value Guarantee
Member-only offers on leading cruise lines
White glove concierge team to help plan the perfect voyage
You can use a combination of Club Currency + Cash to cover the cost of your cruise booking. This means you can redeem your Club Currency to reduce your cruise fare and then simply pay the remaining balance with a credit or debit card.
At the time of booking, your credit card will be charged for the required deposit and any applicable fees collected by the cruise line. Additional payments—such as the remaining balance—will be charged according to the payment schedule provided at checkout or in your confirmation details.
All cruise cancellations are subject to the policies, terms and conditions of the cruise line. If you cancel a refundable cruise booking, you will receive a full cash refund to the method used for booking as well as any Club Currency applied to the reservation. Refunds for any cash amounts paid are subject to the cruise provider’s policies and may include non-refundable cancellation or change fees. All cruise bookings are subject to the terms of the cruise provider’s standard passage or cruise ticket contract. Any cancellation or change fees that will be assessed by the cruise provider will be detailed on the booking confirmation.
Guest certificates cannot be purchased for cruise vacations. The RCI® subscribing member must be present; however, you are able to purchase as many rooms as you would like for family and friends.
If an RCI Member books a cruise through RCI® Cruise and finds the same cruise at a greater value available publicly, you may request the Best Value Guarantee within 24 hours of booking by calling 1-877-RCI-BOAT and providing required details for verification of the lower public offer.
If the public offer is less than the base fare booked through RCI® Cruise, and a change or cancellation is possible without additional fees, then we will rebook the cruise and provide $100 USD in onboard credit for the cruise booking. If a change or cancellation to the cruise booking is not possible without incurring a penalty or fee, then we will keep the original booking, but the member will receive $100 USD in onboard credit for their cruise.
The Best Value Guarantee applies only to cruise rates available to the general public. Taxes and fees are not included.
A RCI guest certificate allows friends and family members to experience a vacation at an RCI affiliated resort booked through your account. They can be purchased and applied to an exchange vacation, Extra VacationsSM getaway and Last CallSM vacation. Simply indicate that the vacation is for a guest at the time of booking.
Purchase online or over the phone. You may add a guest certificate to an existing reservation at any time prior to travel.
To purchase at the time of booking:
Step 1: On the booking page, select “Guest” under “Who’s checking in?”
Step 2: Enter the guest information and follow the prompts.
To purchase for an existing reservation:
Step 1: From the RCI homepage, click Trips in the top navigation.
Step 2: Click the Upcoming Trips tab.
Step 3: Select the confirmed vacation you’d like to add the certificate to.
Step 4: Click Add a Guest Certificate and follow the prompts.
As the RCI member, you must call to initiate the booking on behalf of your guest. Once the guest search has been initiated, your guest can call a travel guide directly to book their vacation.
An RCI guest certificate may be purchased online or through the contact center and is paid by credit or debit card. Please note, regular transaction fees are still required. Platinum members receive 25% discount on guest certificates.
Yes, guest certificate recipients must be 21 years or older.
Members are invited to provide feedback and rate their resort experience when returning from their vacation using RCI’s comment card program. RCI uses every comment card to determine award levels for the Resort Recognition Program and to help resorts assess their need for quality improvements.
We love this question. To view pet friendly resorts, please follow the steps below. Since resorts can change their policy frequently, it’s best to call the resort directly to confirm.
Step 1: Click in the search bar and select See all RCI resorts
Step 2: Click on the More button in the top search filters.
Step 3: Select Pets Allowed to view resorts that are pet friendly.